Which colors can I choose from right now?
You can choose from white, black, lilac, pink, teal, mint green, baby blue, and gray! Also, the clown variant can also be chosen.
Last updated: March 21, 2024 12:23
Do I get to choose what color I want???
Yes!! This campaign allows you to choose the exact color(s) you want for your Anxiety Fox Pocket Friend(s)!
Last updated: December 30, 2023 14:32
How do I select the Clown Pocket Friend?
Any tier that includes the Pocket Friend plush will be able to choose the Clown version once the surveys are sent! :)
Last updated: March 11, 2024 13:42
How do I choose the Rainbow Jumbo Friend?
This plush can either be selected throught the Rainbow Friend tier or as an add on, both are $30 each.
Last updated: March 11, 2024 13:43
I missed the early bird tier! Does that mean I can't get all six colors?
That tier is the same as the other Six plush tier, and the only difference is that it is $20 cheaper. You can still select all the colors (or mix-and-match) with the regular Six Plush tier! :)
Last updated: March 11, 2024 13:43
Are these blind bags?? Why does the URL show it?
They are not! The Backerkit link title didn’t change when I first drafted the project. Don’t worry, you can select the color(s) you like!
Last updated: March 11, 2024 13:42
Can you ship to the EU/ UK?
Yes! Keep in mind that the backer is responsible for any VAT taxes when the package arrives in your country.
Last updated: March 11, 2024 13:42
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.